COVID-19 Status Update

Sugar Fork Crossing takes the safety of our residents and team members very seriously. Take a look at what we are doing in our community to keep everyone safe.

Latest Updates

3/11/21

Sugar Fork Crossing is so excited to be able to watch and host some wonderful family reunions soon! Yesterday the Center for Medicare and Medicaid (CMS) released new guidance that communities like ours, can offer safe visit options for our residents and family members regardless of their vaccination status. CMS put in place some restrictions, and this has been the case throughout the pandemic, we must receive the green light from the Indiana health department before we can actually host more indoor visits. Read the specific information on our Cappella Living Solution’s website. 

 

Latest Vaccine Information

COVID-19 Vaccine Distribution Plans

We want you to get ready now. All residents and team members need to have their most current insurance cards. If you misplaced your insurance card please make sure you get a replacement card for yourself or your loved one as soon as possible, so the process moves forward as smoothly as possible. Please take a look at the below links for further information.

To learn more about the Covid-19 vaccine for Sugar Fork Crossing click here.

Past Updates

2/11/21

In our continued commitment to keep you informed during this COVID-19 pandemic, we want to update you regarding our work to offer indoor visitations per Indiana State Department of Health (ISDH) directives issued in November 2020.

At Sugar Fork Crossing we have met the criteria required for our community to offer indoor visitations. The measurement that continues to be variable is our county’s positivity rate. We are thrilled to share that our county rate has finally gone below the requirement and we can offer indoor visitations in our Assisted Living and Memory Support neighborhoods.

As a reminder, now that we can offer visits, visitors must also meet specific criteria. A COVID-19 test is recommended, but not required.  

The following protocols are in place for visitations:

  • Visits will be 20 minutes in length and by appointment only in a designated area, which you can schedule by calling the concierge at (765) 233-9360.
  • Guests will have their temperature taken, wear masks, and use an alcohol rub before and after each visit.
  • Guests and visitors must remain at least 6 feet apart from each other at all times.

Outdoor visits will remain available as the weather allows. We also encourage residents and families to connect via technology, such as video chat, letters, and care packages.

We will continue to do everything we can to offer indoor visitations at this time, but please remember that this can change at any time due to virus activity in our community or an increase in the positivity rate in our county. We will do our best to notify residents and their family members if our visitation status changes.

We know connections with loved ones and friends if vitally important to the health and happiness of those we serve, we will continue to look for creative ways to help preserve precious relationships.

12/3/20

All 23 CLC-Cappella Communities Prepared to Receive COVID-19 Vaccine 

Priority distribution of the COVID-19 vaccine to seniors and healthcare workers who are at the most risk of contracting the virus is welcome news. CLC-Cappella is ready to receive the vaccine to protect residents and associates in all 23 of our communities as soon as it is available. We remain in constant communication with state health departments, the CDC, and the Centers for Medicare and Medicaid Services (CMS) as details of the distribution process continue to develop.

Learn more about how the COVID-19 Vaccine Plan here.

Update 6/12/20

Safe Visit Update

Sugar Fork Crossing is pleased to announce that we will be offering outdoor visitation with up to 2 family members over the age of 12 starting June 15th.

In accordance with all state, federal, and CDC guidelines, certain measures will be taken to ensure safety and sanitation. Visits will be 20 minutes in length and by appointment only, which you can schedule by calling the concierge at (765) 205-2796. Guests will have their temperature taken, wear masks, and use an alcohol rub before and after each visit. Guests must sign our visitor agreement in accordance with the CDC guidelines for visitation in long-term care facilities, and the risks associated with such visits.

Guests and visitors must remain at least 6 feet apart from each other at all times. You may bring items of personal significance, such as food or gifts, and items are subject to being sanitized. In the event of inclement weather, visits will be rescheduled. Demaree Crossing is looking forward to having you visit with your loved ones, but we do ask that you take others into consideration. At this time, we would ask that you schedule one visit per week to allow everyone time. When scheduling, please let our concierge know whether your loved one is in memory care or in assisted living as we have created two visitation areas to accommodate everyone.

Our community continues to operate under the CDC restricted status but a newly formed Health and Happiness committee is evaluating how we can better balance crucial required health protocols with the mental well-being and happiness of residents. We will have more updates soon.

Update 6/4/20

Safe Visit Updates

The State of Indiana Department of Health has created guidelines for outdoor family visitation. The new visitation guidelines would go into effect sometime on or after June 13th.

The community is currently working to put protocols in place to be in compliance while implementing these outdoor visitation policies. More information will be forthcoming as we are ready and able to put this into practice.

Our community continues to operate under the CDC restricted status but a newly formed Health and Happiness committee is evaluating how we can better balance crucially required health protocols with the mental well-being and happiness of residents. We will have more updates soon.

FAQ

Q: What is being done to protect residents and staff? 

A: We continue to implement rigorous virus sanitizing protocols daily.  The county health department continues to direct our actions. Residents’ temperatures are taken twice daily and the team is vigilantly monitoring all signs and symptoms for everyone who lives and works at Sugar Fork Crossing . 

Q: Is Sugar Fork Crossing Safe? 

A: The COVID-19 Pandemic is a world-wide health crisis. While no place at this time is immune to the virus, we continue extraordinary precautions with the guidance of local health officials and the CDC. 

Q: What are the ‘rules’ your respective communities follow to detect, contain and isolate COVID-19?

A: The health and safety of our residents and team members is our top priority and we will continue to practice all federal, and local mandated measures as well as our organizational procedures to limit exposure of COVID-19 in our communities.

Q: Who is allowed to visit your communities?

A: The community is scheduling video calls and courtyard visits (patio visits, lawn visits) with social distancing and plexiglass for family visitors. 

For all licensed neighborhoods – assisted living andmemory support are on ‘restricted status.’ We are adhering to visitation guidelines established by the state health department, CDC and Centers for Medicare & Medicaid Services. Visitation to assisted living community, or memory support community is limited to:

  • ‘Essential Need Only’ visits. Essential need visits include support care and family visits in resident mental health and end-of-life situations.
  • Visits must be brief.

Q: How are visitors being screened?

A:  We screen everyone entering the building everyday immediately, including team members and essential care providers. Screening includes:

  • Fever screening, we take temperatures of everyone, including team members
  • Cough and/or shortness of breath
  • Sore throat
  • Any travel outside of country or state
  • Identifying if they have visited another senior living community
  • Questions on purpose of visit
  • Once screening is complete, visitors must wash hands before visiting residents and after leaving the community

Q: What are residents doing to stay positive and connected

A: Maintaining a positive attitude is crucial. Positivity begets positivity. We encourage our team member to stay positive and imbue residents with positivity. We are also encouraging residents to:

  • Continue to be social and actively engaged at safe social distances – for example hallway BINGO, hallway exercising and trivia
  • Communicate with loved ones through texts, emails and social media. We’re encouraging community members to post photos on Facebook and tag everyone they want to see the photo
  • We’re leveraging technology (FaceTime, Zoom, Skype, Facebook, Instagram, emails and text) to connect residents with loved ones outside the community and with each other. Examples include:
    • Virtual visits
    • Bible study
    • Playing and listening to music performances
    • Message board photos
    • Reading books to children via Skype
  • For residents who don’t know how to use/unable to use technologies, families can sign up for a team member to assist their loved one to use virtual visit technologies.
  • We’re encouraging folks to drop off a favorite pre-packaged food item or card. These will be wiped with EPA-approved disinfectant wipes before being delivered. We’re also encouraging:
  • Writing notes to each other, to family and team members
  • Enlist internal and external groups/committees – church, book clubs, knitters to do a card shower for residents and team members
  • Continuing Pen Pals programs – letters and notes back and forth between students and residents
  • Musical performances/poetry outside resident windows

 

Q: Can you describe your training protocols?

A: CLC/CLS already conducts extensive yearly training for all team members in managing infections and preventing the spread of infectious diseases. These protocols are multi-disciplinary and prescriptive to prevention, containment and how to stop the spread of the disease should it occur.  

All communities are following a special set of coronavirus-specific policies and procedures modeled after our very successful flu and norovirus protocols. Training and protocols include:

  • Provide training for all employees on infection control standards
  • Report and act quickly if any symptoms are reported in the community
  • Start isolation procedures immediately if COVID-19 is suspected
  • Notify State and/or Local Health Department which coordinates with CDC to transport resident or team member to hospital for testing
  • Follow state report guidelines for any confirmed cases

Q: What is done if a team member or resident shows symptoms?

A: If a team member has any symptoms, they are required to stay home and report symptoms to their doctor to determine if they meet COVID-19 test standards. If a resident exhibits symptoms, we are contacting the local health department and their doctor to determine the best plan for testing.

Vaccine Fact or Fiction Video

Cappella (or CLC) President and CEO Jill Vitale-Assume recently hosted a FB live event with two clinical experts, CLC Medical Director Dr. Erick Gomer MD, and VP of Clinical and Compliance, Pat McBride, RN, BSN, MSN. Watch the video to hear these experts sort COVID 19 Vaccine fact from fiction.

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